IT Support

This online training program provides the skills you need for an introductory-level job in IT support, with no relevant experience required.

Google IT Support

This online training program provides the skills you need for an introductory-level job in IT support, with no relevant experience required.

What You Will Learn

• Technical support fundamentals
• Computer networking
• Operating systems: Becoming a Power User
• System administration and IT infrastructure services
• IT security: Defense against the digital dark arts

How to Earn Credential

• You will earn this certificate by successfully completing the Google IT Support program.

Google Analytics

This fully online program provides all the skills you need to find an entry-level job in the field of data analytics.

What You Will Learn

• Asking questions to make data-driven decisions
• Understanding data types and structures
• Preparing data for exploration
• Using data to solve problems
• Analyzing data to answer questions
• Sharing data through the art of visualization
• Using R programming to supercharge your analysis

How to Earn Credential

• You will earn this certificate by successfully completing the Google Analytics program.

Google Project Management

This fully online program provides the skills you need for an entry-level job in project management, with no relevant experience required.

What You Will Learn

• Estimate time and budgets
• Run effective meetings and manage stakeholders
• Identify and manage risks
• Apply Agile and Scrum frameworks
• Develop leadership skills and navigate team dynamics

How to Earn Credential

• You will earn this certificate by successfully completing the Google Project Management program.

Google User Experience (UX) Design

Are you a creative person who would like to channel those talents in your career? In the UX Design program, you will design how people interact with websites. You will learn about human motivation so you can design websites that support user interests and meet their needs, while achieving the company’s goals for the website.

What You Will Learn

• Start the UX Design process by empathizing with the target audience for the website, defining their needs and desired outcomes, and developing the creative concept for the web design
• Develop personas, user stories, and user journey maps
• Conduct usability studies
• Create wireframes and low-fidelity prototypes
• Perform UX research and test early concepts
• Create high-fidelity designs and prototypes in Figma
• Create responsive web designs in Adobe XD
• Design for social good and prepare for jobs
• Build a professional portfolio

How to Earn Credential

• You will earn this certificate by successfully completing the Google User Experience (UX) Design program.

Google IT Automation with Python

For learners familiar with basic IT concepts, this advanced program builds on those foundations to take your career to the next level.

What You Will Learn

• Python programming
• Using Python to interact with the operating system
• Introduction to Git and GitHub
• Troubleshooting and debugging techniques
• Configuration management and the cloud
• Automating real-world tasks with Python

How to Earn Credential

• You will earn this certificate by successfully completing the Google IT Automation with Python program.